Web Design and Marketing
Friday, January 29 2016
How to respond to negative reviews.
Reviews on Yelp, Google, Facebook, and other social media sites can have a big influence on potential customers. It's important for your business to manage it's online reputation and respond to negative reviews as well as thanking people for positive reviews. Customers appreciate personal contact.
To learn the keys for an effective response to negative reviews, read more -->
Sunday, October 21 2012
Post Stories to Connect With Visitors
A research study discovered that visitors were interested in learning how people had benefited from the non-profit organization. Not only do donors look for this information on the organization's website but they also look for it on the social media sites as well.
The #1 motivator that encourages giving is stories of changed lives.
Users also appreciated being able to quickly make a donation directly from the social media site.
What You Can Do
My "sweet spot" is helping small businesses and non-profits communicate their message in a way that gets results.